Last Update : 2025/12/9 13:08
In Kumamoto City, there are three ways to pay fees.
If the 25th falls on a Saturday/Sunday/holiday, the amount will be deducted on the next business day. If there is an insufficient balance in your account, the amount will be withdrawn on the 10th of the following month.
To apply, please go to a bank or Japan Post Bank (post office) with: 1) Your receipt; 2) Your bankbook; and 3) Your seal
Alternatively, you can request the Waterworks and Sewerage Bureau to send you an application form.
If you need an application form, please call the Waterworks and Sewerage Bureau Customer Center (096-381-1118).
The electronic payment procedure takes about two months to complete. Once the procedure is finished, you will receive a notification in the mail.
You can also complete the procedure on the Waterworks and Sewarage Bureau website (available for only some financial institutions).
Higo Bank
Kumamoto Bank
Mizuho Bank
Sumitomo Mitsui Banking Corporation
Fukuoka Bank
Nishi-Nippon City Bank
Resona Bank
Juhachi-Shinwa Bank
Bank of Nagasaki
Oita Bank
Howa Bank
Miyazaki Bank
Kagoshima Bank
Minami Nippon Bank
Kitakyushu Bank
Kumamoto Shinkin Bank
Kumamoto Dai-ichi Shinkin Bank
Kumamoto Chuo Shinkin Bank
JA Bank Kumamoto
JA Bank Uki
JA Bank Kamoto
Kyushu Labour Bank
Kumamoto Prefectural Credit Union
Yokohama Kougin Credit Union
Japan Post Bank (post office: Kyushu area only)
You can then pay the bill at a participating bank, postal office or convenience store.
Please pay by the due date on the invoice. The following convenience stores accept payments using an invoice. The financial institutions listed above also accept invoice payment(excluding Resona Bank).
7-Eleven
Lawson
Family Mart
Daily Yamazaki
Yamazaki Daily Store
New Yamazaki Daily Store
Mini Stop
Poplar
Seikatsu Saika
Kurashi House
Three Eight
Seicomart
Hamanasu Club
Yamazaki Special Partner Shop
Hasegawa Store
Taie
Stores with payment collection terminals
You can also pay using electronic payment services by scanning the barcode on the invoice with a mobile device such as a smartphone.
PayB
PayPay
Rakuten Bank Convenience Store Payment Service
au PAY
d Payment
Rakuten Pay
This is a method in which you can pay your water bills and other charges on a recurring basis by registering your credit card information in advance on the application website.
Please note that this is not a method of payment where you present your credit card at financial institutions, convenience stores, Kumamoto City Waterworks Bureau counters, etc.
What you need to prepare (3 items)
1. Water Supply Number CD
Your water supply number CD can be found on your "Notice of Water Usage" (meter reading slip) or "Water Bill Invoice."
2. Credit Cards
We accept credit cards with the following logos: VISA, Mastercard, JCB, AMERICAN EXPRESS, and Diners Club.
3. Email Address
When entering your email address, please be sure to use half-width characters.
If you have specified domain-specific email reception, please add "@suido.f-regi.com" to your list.
If the amount of a single invoice is 100,000 yen or more, it will not be eligible for recurring credit card payments, and the Kumamoto City Waterworks and Sewarage Bureau will send you an invoice.
Receipts will not be issued. Please check your card statement or other documents to confirm the billing details.
We will not send you a postcard or other notification of credit card registration completion. We will only contact you by phone if your credit card registration was not successful. Please check your card company's statement for billing details.
